Resume

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Kenneth Chuen

chuenwaigam@gmail.com | 347-681-6599 | linkedin.com/in/kennethchuen

Work Experience

Epic Systems Software Developer

2021 – 2026
  • Worked on Epic’s Telehealth team, developing and maintaining a full-stack telehealth platform supporting both patients and providers across health systems nationwide. Built on C#, .NET, and JavaScript.
  • Worked across mobile (Android/iOS) and web platforms to deliver consistent telehealth experiences; contributed to WebRTC-based video infrastructure
  • Conducted onsite customer visits and presented new features to healthcare organizations to gather feedback and drive product improvement
  • Responsible for re-designing the On-Demand Video Visit workflow, where patients can recieve virtual urgent care for low-acuity issues. Improved patient experience by simplifying the number of steps in the workflow, and removing barriers (verifying identity through Experian) to getting care. Development included re-factoring the workflow to React, improving code reusability and core performance (loading data).

Columbia Entrepreneurship Office Design Challenge Manager

2019 – 2020
  • Managed 11 student teams building projects with federal open data to increase U.S. Census participation.
  • Recurrently answered technical questions related to project completion and forged connections between these teams and data stewards from the federal government to bolster census awareness in over 30 NYC communities.

Fordham School of Law Teaching Assistant

2019
  • Initiated, created, and taught a Python course called "Programming for Lawyers" to 40 Fordham Law students.
  • Helped create 12 lesson plans, from control flow to creating web servers, that correlated programming techniques with concepts taught in law school to increase students' understanding of the logic and constraints that shape technical decisions, and thus be able to intelligently communicate with technologists.

Education

Columbia University B.S.E. Computer Engineering

2021
  • C.U. Application Development Initiative (ADI)
  • Senior Technical Mentor on Columbia University Lion Dance Team

Fordham University B.S. Computer Science

2019
  • Executive at Tech@LC
  • Executive at Asian Pacific American Coalition (APAC)

Projects

Upmed Developer

2020
  • Developed a website that provides healthcare professionals (HCP) and patients a way to schedule and keep track of virtual appointments, and allows HCPs to view and update patient health records.
  • Developed with intent to replicate actual software engineering work with best practices in mind (i.e creating and following design schema, implementation of APIs, unit/integration/user testing, Jenkins CI/CD, automated style/bug checking, etc.)
  • Built using a React, Node.js, TypeScript frontend and Flask, Python, Firebase backend.

Pokémon AI Developer

2020
  • Developed an AlphaZero-based self-play algorithm to perform exceedingly well in a non-deterministic game that imitates battle scenes in Nintendo's Pokémon franchise.

Census 2020 Design Challenge Participant

2019
  • Applied human-centered design to increase census participation in Chinese-American communities in NYC.
  • Worked with the NYC Census Office and community-based organizations to conduct market research, create poster prototypes, and receive feedback from one-on-one interviews with citizens.

Skills

Languages: JavaScript, TypeScript, Java, C++, C, HTML, CSS, SQL, M (Cache)
Frameworks: jQuery, React, Node.js, Express, Next.js
Tools: Git, SVN, Unit Testing (JUnit, Jest, React Testing Library)